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By contract, with my Jabra C500 I keep the phone volume at 3 (out of 8). I've owned several other "over-the-ear" designs with earpiece gels that are much more comfortable for long term wear. I was very disappointed with this product. Also, the "under-the-ear" design and swivel earpiece aren't that comfortable. Plus, this headset it a _lot_ pricier. The wire includes a volume/mute control. I don't know if mine is defective, but I can only hear at a reasonable level when both the phone and headset volume are set to max.
I use it with my cordless land line phone set. I use it for hours at a time while working from home and it remains comfortable.
On this model though none of the parts are replaceable so if something breaks you could not replace just that part. I like the fact that the talk tube is adjustable so you can position it closer to your mouth.
The Plantronics MX500C is very comfortable wear on the ear and you can hear very well. mute/unmute is a button you press and state is indicated by green or red color.
But headsets are affordable now so hoping this one will last me years as my previous Plantronics model did. Also person on the other end hears you very well.
It has a mute/unmute and volume control button on the headset wire.
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